Privacy Policy

1. Information we collect

Depending on how you use Osmond, we may collect information such as your name, email address, account information, learning activity, practice history, preferences, and information you provide when contacting support.

We may also automatically receive technical information such as browser type, device information, approximate usage information, and interactions with the website.

2. How we use information

Information may be used to:

• Create and maintain your account.
• Provide question-bank and educational services.
• Save learning progress, practice history, and preferences.
• Improve website functionality and educational resources.
• Respond to support requests.
• Maintain security and prevent misuse of the platform.
• Process payments where paid services are offered.

3. Authentication and service providers

Osmond may rely on third-party infrastructure providers to operate authentication, databases, hosting, analytics, communications, payments, and other technical services.

These providers may process information on our behalf as necessary to provide their services.

4. Cookies and local storage

Osmond may use cookies, local storage, session technologies, and similar mechanisms to keep you signed in, remember preferences, maintain functionality, and improve the user experience.

5. Educational activity data

Your use of Osmond may generate learning-related information such as questions attempted, answers submitted, test sessions, flashcard activity, and other study interactions.

This information may be used to provide your personal dashboard, history, progress indicators, and other learning features.

6. Payments

Where Osmond offers paid services, payment transactions may be handled by third-party payment processors. Payment card information should not be stored directly by Osmond unless specifically stated in the applicable payment documentation.

7. Data retention

We retain information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, comply with applicable obligations, and protect the security of the platform.

8. Your choices and rights

Depending on your location and applicable law, you may have rights relating to access, correction, deletion, restriction, or other aspects of your personal information.

Requests relating to personal information can be directed to Osmond through the contact details provided on the Contact Us page.

9. Security

We use reasonable technical and organizational measures designed to protect information from unauthorized access, misuse, alteration, or disclosure. No internet-based system can be guaranteed to be completely secure.

10. Children's privacy

Osmond is intended for medical students, healthcare learners, and other users capable of using educational services responsibly. Users should not provide information belonging to another person without appropriate authorization.

11. Changes to this policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The revised version will be published on this page with an updated date.

12. Contact

For privacy-related questions or requests, please use the Contact Us page.